Avita FAQ

Useful information

When everything is clear, you can enjoy a carefree holiday.

Here you will find all the important information about booking, arrival, your stay and departure at Avita. This helps you plan your holiday with ease and enjoy every moment from start to finish. If you have any questions, we are always happy to help.

Booking confirmation

The reservation is confirmed and guaranteed, as soon as we get your deposit. 

Check-in & Check-out

On your arrival day, your suite will be available from 3 p.m. On your departure day, we kindly ask you to leave the suite within 9.30 a.m.

Local tax

The purpose of the local visitor tax is to maintain the natural and cultural treasures of the region. This tax is not included in the price and will be charged at all lodging establishments. Children and adolescents under the age of 14 are exempt.

Accepted payment methods

Cash and forward bank money transfer. 
 

Our bank:
Cassa Raiffeisen Gherdeina 
IBAN IT58K0823858890000300019364 
SWIFT-BIC RZSBIT21055

Right of withdrawal

The right of withdrawal as laid down in the Consumers' Code is not contemplated – however, we are willing to apply the following conditions for withdrawal: applied penality charges (percentage applied to the total amount for your reservation): 

up to 30 days prior to arrival 0% 
from 29 to 20 days prior to arrival 30% 
from 19 to 10 days prior to arrival 70% 
from 9 days prior to arrival, no show, late arrive or previous departure 100%

We recommend the HGV cancellation cover: http://bit.ly/Travel_insurance_DVG_EN 

Pets

Pets are not allowed. Thank you for your understanding.

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So much to discover

How would you like to start your holiday?

Summer

Green alpine meadows and dramatic mountain peaks

Winter

The snowy ski paradise of the Dolomites

Art & culture

Authentic traditions of Val Gardena